1. Acceptance of Terms
By accessing or using MyDigiBill, you agree to these Terms & Conditions and our Privacy Policy. If you use the service on behalf of a business, you confirm that you are authorized to accept these terms on its behalf.
2. The Service
MyDigiBill provides billing workflow tools that may include virtual printer invoice capture, invoice storage, customer records, digital bill links, dashboards and automated invoice delivery through configured communication providers such as WhatsApp or SMS.
3. Accounts and Access
You are responsible for maintaining the confidentiality of your account credentials and for activity performed through your account. You must promptly notify us of unauthorized access or a suspected security issue.
4. Customer and Invoice Data
You are responsible for ensuring that you have the necessary authority, consent or other lawful basis to upload, process and send invoice or customer information through MyDigiBill.
5. WhatsApp, Meta and SMS Integrations
Messaging features depend on third-party providers and may require approved templates, sender identities, business verification, API credentials or other provider requirements.
Delivery may be affected by provider availability, policy enforcement, account restrictions, recipient device status, telecom networks or provider-specific rules. MyDigiBill does not guarantee that every message will be delivered or read.
6. Virtual Printer and Invoice Capture
The Virtual Printer feature is intended to help capture and transmit billing documents to MyDigiBill. You remain responsible for verifying invoice accuracy, customer details, invoice values and the content created by your billing software.
7. Fees and Subscriptions
Certain features may require a paid subscription or usage-based charges. Pricing, billing cycles, limits and renewal terms will be displayed or communicated before they apply. Third-party messaging or telecom charges may apply separately.
8. Acceptable Use
- Do not violate applicable laws or third-party rights.
- Do not send spam, fraudulent or misleading communications.
- Do not attempt unauthorized access to systems or accounts.
- Do not interfere with platform security or availability.
- Do not upload malicious code or harmful files.
- Do not use credentials, sender identities or connected accounts without authorization.
9. Service Availability
We aim to provide reliable service but do not guarantee uninterrupted or error-free operation. Maintenance, third-party outages, internet failures or provider restrictions may temporarily affect functionality.
10. Suspension and Termination
We may suspend or terminate access where reasonably necessary to protect the service, comply with law, prevent abuse, respond to security risks or address material violations of these terms.
11. Limitation of Liability
To the extent permitted by applicable law, MyDigiBill and will not be liable for indirect, incidental, special or consequential losses arising from use of the service, third-party messaging failures, external provider outages or data supplied by users.
12. Privacy
Our handling of personal information is described in our Privacy Policy.
13. Changes to These Terms
We may update these Terms & Conditions from time to time. The effective date shown on this page will be updated when changes are made.
14. Contact
For questions about these Terms, contact at support@mydigibill.com.